Service Engineer

• Provide on-site installation, validation and commissioning of instruments
• Perform hands-on on-site troubleshooting, service and repairs.
• Provide high level technical support or training to customers at their location.
• Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
• Preparation of quotations, clarification of technical specifications with customers
• Timely and professionally handle field sales/service calls and issues arising from the field sales/service visits, triage with field applications scientists as appropriate
• Timely complete and submit all required paperwork
• Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
• Able to travel nationwide or WW to meet manufacturers/customers
• Establish and develop good customer and supplier service relationships

Published : 10 Jan 2022 View Details

Sales Engineer

- The position required you to be based in southern region of Malaysia.
- Projects pursuit, Key Account Management & Direct Sales to End-users.
- Ability to analyze the market, plan strategies, execute plans and monitor status of achieving sales targets
- Provide on-site application and technical advise to the customers at your region.
- Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
- Develop Sales, sales target, report & documentation.
- Timely and professionally handle field sales calls and issues arising from the field sales visits, triage with field applications scientists as appropriate.
- Timely complete and submit all required paperwork.
- Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
- Misc. other duties commensurate with the capabilities of a Sales Engineer.

Published : 10 Jan 2022 View Details

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